FAQs

Is the co-op taking any preventative measures for the health and safety of staff and customers from Coronavirus?

In short, yes. Read here.
​​​​​


Do you offer delivery?

Yes! Currently we are offering home delivery to customers within a 5 mile radius of our Coralville store - including Iowa City shoppers west of Scott Blvd and North Liberty shoppers south of West Penn St. with plans to expand this area. We also have plans to offer this service from our Cedar Rapids location in the near future. 

Do I have to be a member to shop here?

Nope, you can shop at the Co-op without being a member, you just receive extra perks if you become one.
 

I heard the Co-op is expensive. Do you have any lower price products?

That’s a common perception that was true years ago. But we’ve actually lowered our prices by up to 50% on 500+ staple groceries through our Co-op Basics program.

When comparing organic to organic, we are often better priced on items than other stores in town and support a wider selection of locally grown items as well.

Check out our Co+op Deals for even more discounted groceries.

We also support the Double Up Food Bucks program where low-income families can earn an extra local produce dollar for every produce dollar they spend. Learn about Double Up.
 

How is the Co-op different from a regular grocery store?

Great question! The biggest difference is that we are owned by over 30,000 shoppers which has allowed us to source groceries in a radically different way. We support more local growers and producers than any other store in the corridor. We have the largest selection of organic options – storewide. All of our meats are humanely raised and sustainably fished. And none of our products feature artificial colors, flavors or ingredients. For more information read Why We Love Being a Co-op.


How Can I Become a Co-op Vendor?

We love working with local producers! We are happy to consider your product. We ask that you read this page before submitting your products for consideration at New Pioneer.


Where Can I Request a Donation?

Right here.


Can I return this?

Of course – with the exception of alcohol due to state regulation. We are happy to accept product returns for a full refund with receipt within 30 days. Members can also access their receipt electronically at the register.